Remote Support
Quick Fix | Testing & Feedback | Fast Return
LIVE REMOTE ASSISTANCE
Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
HOW TO GET SUPPORT:
A member of our support team will talk with you first to determine the nature of the problem. You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.
HOW IT WORKS:
Step 1: Call: (425) 254-1000
Once you are on the phone with a member of our support team, you will be
directed back to this page after your support representative provides you
with a unique connection code. You will then enter the code in the field below
and click the Click Here button to initiate the screen-sharing session.
Step 2: You are prompted to download a small virus-free plug-in.
Step 3: With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 4: You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
- Memory Upgrade
- All Brands Repair
- Virus/Spyware Removal
- Battery Replacement
- Mac Diagnostic Service
- Mac Water Damage Repair
- 30 Days Warranty
- Memory Upgrade/Replacement
- Water Damage Repair
- Cracked hinges or Panels
- LCD Screen Repair
- Hard drive Repair
- Water Damage Repair
- Laptop LCD Screen Repair
You guys rock! Thank you for making it painless, pleasant and most of all hassle free! I wish I would have thought of it first. I am really satisfied with my first laptop service.
Toni did great job with fixing my laptop for a good price. I recommend any body with laptop problems, they will give you excellent service to all his customers.